How does the process work?
The first step is scheduling a call with the team for an introduction to determine that the homeowner and Stayy are a seamless fit. We will do the due diligence of researching licensing and permits required to operate a vacation home / short-term rental, and go over services offered and custom management fees. Once a mutual understanding is established and the homeowner elects to move forward, an agreement will be executed. We will then request access to manage all services relating (but not limited) to an initial inspection, cleaning, repairs, regular maintenance, and prepare the property listing. The goal is to minimize the time required for set-up and maximize revenue.
What makes us unique?
Industry insight- We are connected with top performers, always ahead of the curve.
One stop shop- We are vertically integrated and partnered with designers, vendors and photographers to meet all your needs,
Personal touch- We partner with and serve only those who are right for us to ensure seamless collaboration.
Do we offer ways to increase revenue, decrease expenses?
Yes, we will review the property and other similar properties in the area to determine whether any changes may be made to maximize returns. Your location, amenities, status of condition, design and concept will be assessed. We will collect vendor quotes and make suggestions for investing in the future returns to maximize your returns.
What does a property setup look like?
During this step, we assist with the overall setup of the property such as installation of smart locks, optimizing thermostat settings, TV setup, scheduling an initial deep clean, and setting up preferred vendors (cleaners, maintenance, pool, lawn care, pest, etc).
Professional photos and listing
An essential marketing technique. We schedule a professional photographer to capture beautiful photos that will attract guests to click on your listing. We take it a step further and carefully craft an engaging listing description.
Going live
At this stage in the process, your home is ready to go live and accept reservations! Enjoy a truly hands-free approach to vacation home ownership. We’re on standby to assist with any guest and/or homeowner needs.
Why choose Stayy?
For the property owner who wants to take the passive approach of owning a property (or multiple) without having to be hands-on. We offer our homeowners the peace of mind of properly screening potential guests, setting guest expectations, providing 5-star service around the clock, overseeing all property care teams, and optimizing listing analytics with professional photography, tracking reservations, implementing pricing strategies, and creating an experience so amazing that they will look forward to spending their vacation!
I would like to use my home for personal vacations, how does that work?
We believe a huge perk of owning a vacation home is being able to reserve it for personal vacations! Our homeowners are given priority and are welcome to freely enjoy a nice getaway with family and friends. There is no limit on the number of days the owner may occupy the home given they reserve the dates in advance and honor any existing guest reservations.
What fees can I expect?
For ease of the homeowner and our team, our services are included at an all-inclusive price. Transparency is key, therefore there are no hidden fees. Price is determined based on a percentage of the gross revenue based on factors such as location, property size, and the number of bedrooms and bathrooms.
Do we manage in all 50 states?
We started as a remote company, managing across the country in 4 different time zones and are now offering our services in Canada and Mexico!
Do we manage Airbnbs?
Of course! The first objective is to optimize the property listing on the leading booking platforms. We use specific metrics to raise visibility and bookings conversion. The second objective is to build a list of 5-star guests and ask to book directly with us in the future. We have guests who like to reserve the same week each year and we welcome being a part of their family/friends' tradition!
Will we market your home?
We market on a number of major booking websites including, but not limited to, Airbnb, VRBO, and Booking.com. A variety of marketing strategies are utilized to elevate our listings visibility. The intent is not only to appear towards the top of search results, but to convert into a booking.
What technology do we offer?
We offer the latest in-home technology devices for automation. These include, a smart TV for ease of streaming, smart locks for self check-in, smart thermostat for efficiency, and security cameras for safety.
How do you price my home?
We utilize our experience and knowledge of factors such as local events, historical data trends, comparable homes, and our dynamic pricing tool helps to keep us informed on how to best price each property to reach an optimal average daily rate and occupancy. Different strategies are implemented depending on important factors. For example, a 6br chateau in the Blue Ridge Mountains is going to have a custom set of rules that differ from a 2br metro condo.
How do we ensure a great guest experience?
We believe in transparent communication to ensure a thorough understanding of guest expectations. Each listing is systematically curated with detailed information. Recognizing that not every listing suits every guest, we emphasize the importance of building mutual rapport during the reservation process. Swift responses address any questions beyond the listing details. Our commitment to a positive guest experience drives us to provide clear amenities, supply lists, and toiletries, aiding guests in trip preparation. For seamless self-check-in, we furnish precise details such as driving directions and smartlocks, complemented by instructional videos for household devices. Regular check-ins before, during, and after a stay demonstrate our accessibility, addressing any concerns promptly to enhance the overall guest experience. We understand that a positive guest experience will result in 5-star reviews and repeat visits, which equate to more revenue. We go the extra mile to ensure guest satisfaction.
What is our cleaning process?